Didn’t get my end of the month zeta
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? IPad
OS Version Gen 7
Ally Code: (Find it here: http://bit.ly/AllyCode ) 659-275-565
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I logged in to get my daily reward and it was a zeta then when i clicked claim the game said I need to restart before I could continue. I hit restarted it then it was no longer a zeta or for the month of January but it went to the next month February of day one. I never received my zeta and it skipped me to the next month. I did not change my payout time or anything. It just changed
Steps: How can we find the bug ourselves? You can check my zetas at 10am est. I had 9 and after it restarted I still had 9.
Connection Type Wifi
Please select your region North America
Country United states
Read above for what happened .
Hi @angelvazzana1 and thank you for the report.
We've checked our logs and you received the Zeta material as a daily login reward the day before on (01/30/2020, 6:00:34 pm UTC). This is the correct reward for the last day of the month for you since your timezone is set to UTC+9. You probably had the game open when the daily login rewards switched over to the next month, resulting in a needed restart to show them correctly.