Forum Discussion

pumbaa1972

New Novice

10 months ago

Solved

EA Connect linked updates

Can someone point me in the direction to change my EA connect account. Because the email this account is linked to doesn't let my link the the webstore. Would really love to start receiving the fre...

EA connect error.docx264 KB

technical issues

EA_Aljo
10 months ago
Hi there, @pumbaa1972

An advisor should be able to assist with this. To get in touch with one, please open a case here. Thank you.

EA_Aljo

Community Manager

10 months ago

Hi there, @pumbaa1972

An advisor should be able to assist with this. To get in touch with one, please open a case here. Thank you.

MikeHoncho1138
10 months ago
There is no way to contact support via that link. It is only help articles. I have the same issue. I could log into the webstore this morning - somehow that got broken and now I cannot reconnect. I AM NOT GOING TO ANOTHER PLACE TO GET HELP. YOU CAN DO YOUR JOB AND HELP ME HERE.

I expect a solution by EOB today.
- Barbarossa5
  Seasoned Ace
  10 months ago
  @MikeHoncho1138 logout of the webstore... go to ea.com... logout there... close the browser... go to webstore again and try again
  - MikeHoncho1138
    10 months ago
    @Barbarossa5 WRONG. The webstore already logged me out. When I try and CONNECT (which is the process), it says to go to the game app - click "connect" then go back to the webstore - the webstore just says "retry". You click "Retry" and NOTHING HAPPENS.