Currently my webstore shows all denominations in CAD, I've went as far as trying to checkout and even after putting my country in while inputting card info it still only gives me CADI will not spend there til this issue is resolved, any help would be appreciated Allycode 976-736-912

Hi there, @FEAR8958 Do you happen to be using a VPN? Also, try going to profile.ea.com and make sure your country is correctly set. Thanks!

Not using a VPN and my EA profile says United States

@FEAR8958 Thanks for getting back to me. Try using a Chrome browser and put it in incognito mode. Let's see if that helps.

No change using chrome and incognito mode, still showing CAD denominations

@FEAR8958 Thanks for checking. It would be good to contact an advisor to see if there's an issue with your account. To get in touch with one, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

EA Swgoh Web Store only gives me prices in Canadian Currency

17 Replies

FEAR1985
New Traveler
3 years ago
Nope my Google play store is fine and always chqrges me correctly
FEAR1985
New Traveler
3 years ago
Update: it finally started showing USD on my phone while using mobile data
Still showing CAD using my home wifi
EA_Aljo
Community Manager
3 years ago
@FEAR1985

Thanks for the update. This is a weird one for sure. Does your router have a location setting that is set to Canada?
FEAR1985
New Traveler
3 years ago
Don't think so, but i wouldn't even know how to check that lol
EA_Aljo
Community Manager
3 years ago
@FEAR1985

You should be able to log in to your router to find out. If you don't know how to do that, google the router model and you should find some instructions.
FEAR1985
New Traveler
3 years ago
I'm sure it's my home wifi that's the issue since it's correct on my phone , unfortunately nothing i can do about that
EA_Aljo
Community Manager
3 years ago
@FEAR1985

In that case, the best I can advise is to make those purchases on your mobile device. Apologies for the frustration ☹️

Forum Discussion

EA Swgoh Web Store only gives me prices in Canadian Currency

17 Replies

About SWGOH Technical Issues

Recent Discussions

Update is stuck at 43/66 MB and 1124 MB

Android - TW Raddus bug

Can't change accounts on Google play

Unable to open game

I bought an INQUISATORS LSB and received crystals instead of set.