Embo Issues(iOS)

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhones 6+
OS Version Newest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 973-354-364
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug In the Embo event, I can’t use Embo for the first five tiers.(I can still complete the first five tiers with any squad I want, it’s just that Embo isn’t there) I also can’t even load the sixth tier. It just spins around and around forever. I believe the sixth tier is the one with the given bounty hunter team. This big only seems to appear on iOS devices, not android. Embo also doesn’t appear as a character in the game. I clicked on the bounty hunter tag and there was no Embo.
Steps: How can we find the bug ourselves? Use an iOS device and try doing the Embo event and also go to the characters and look under bounty hunters: Embo isn’t there.
Connection Type Wifi
Please select your region North America
Country USA

‌

1. These photos are screenshots of the game currently. The one shows the bounty hunter characters currently in the game(which embobismt apart of) and the other is during the embo event where he is not a part of the event.