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dylanstevens0010's avatar
dylanstevens0010
Seasoned Rookie
6 years ago
Solved

Error Code 9.57

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Error 9.57 OS Version Latest Ally Code: (Find it here: http://bit.ly/AllyCode ...
bug
  • CEO_Rago's avatar
    CEO_Rago
    6 years ago

    Hey @dylanstevens0010 ,

    I am sorry to hear this.

    But where exactly have you spotted a Bug?

    If you are in the middle of a battle and your device has no connection to the servers Error Code 9.57 will appear. This happens when your internet connection got interrupted.

    To the situation you encountered:

    @dylanstevens0010 wrote:

    [...] the game could tell it a loss, and I have to make due with less. Argh [...].

    Everything is working as intended. When the attacker doesn’t respond, the System counts the used characters as already used and recovers the opponent‘s characters. This function is in place to prevent abuse (because otherwise when one player recognizes he can’t win with the squad he selected, then he would just shutdown his WiFi, so that the game isn’t able to respond to the servers and that he can start from new with another, much better, squadron).

    Please make sure that you have a strong WiFi when fighting such important battles.

    Regards.

CEO_Rago's avatar
CEO_Rago
Hero (Retired)
6 years ago

Hey @dylanstevens0010 ,

I am sorry to hear this.

But where exactly have you spotted a Bug?

If you are in the middle of a battle and your device has no connection to the servers Error Code 9.57 will appear. This happens when your internet connection got interrupted.

To the situation you encountered:

@dylanstevens0010 wrote:

[...] the game could tell it a loss, and I have to make due with less. Argh [...].

Everything is working as intended. When the attacker doesn’t respond, the System counts the used characters as already used and recovers the opponent‘s characters. This function is in place to prevent abuse (because otherwise when one player recognizes he can’t win with the squad he selected, then he would just shutdown his WiFi, so that the game isn’t able to respond to the servers and that he can start from new with another, much better, squadron).

Please make sure that you have a strong WiFi when fighting such important battles.

Regards.

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