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Tooler23's avatar
2 years ago
Solved

Error Code 9.78

I am trying to transfer my SWGOH account to a new device using the EA connect feature. On my new device, I am able to log-in, and see my old SWGOH profile, however I get error code 9.78 every time I try and load it.

9 Replies

  • I'm having the exact same issue. I came back to the game after about a 3 month hiatus.  Obviously i logged in here fine, logged into the webstore for the free items there just fine. Yet when i log in game Error Code 9.78.  

  • EektheCat32's avatar
    EektheCat32
    Rising Newcomer
    2 years ago
    @Barbarossa5 Really hoped that was going to work for me too but I still get the same bs cycle with the same code.
  • Trystan_Qc's avatar
    Trystan_Qc
    Seasoned Newcomer
    4 months ago

    It does'nt Work out. I can log here, i can log on the store, i can log on a PC, but not on my New phone, to play the game always getting error 9.78. I am using a Samsung galaxie s20fe. My internet connection is more then fine where I am.

  • talonhawk8's avatar
    talonhawk8
    Seasoned Newcomer
    16 hours ago

    Was having same issue for a month and just played on phone but solved my issue.  Not sure if this will help but had logged into other game with wife account, it was logging me into SWGOH with her account gmail account. 

    Anyways under/in:  Google play > settings > your data > Change account for games > I change SWGOH to my gmail account name and then went and hit play from google play screen and was able to start up in my account...

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