Forum Discussion

3 years ago

error code 9 or 9.8.1

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? android phone
OS Version ?
Ally Code: (Find it here: http://bit.ly/AllyCode ) 694-879-258
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug error code 9 or 9.8.1 and I have strong WiFi connection, moving accounts
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country England

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what

bug

9 Replies

EA_Gunner
EA QV Team
3 years ago
@fycv9zmgdyux Are you trying to link your account to the webstore? Or to Facebook?
fycv9zmgdyux
3 years ago
I gave already linked my account to Facebook its linking my account to a new device
EA_Gunner
EA QV Team
3 years ago
It looks like you were trying to link your SWGoH account to an underage Facebook account.
fycv9zmgdyux
3 years ago
so is there any way of fixing this
EA_Gunner
EA QV Team
3 years ago
Yes, if you try to link the game to an adult Facebook account.
fycv9zmgdyux
3 years ago
I have done that tried to do it again now it just comes up with error 9.8.1
EA_Gunner
EA QV Team
3 years ago
Can you try to login to SWGoH again and confirm your date of birth, please? Let me know if this fixed error 9.8.1.
fycv9zmgdyux
3 years ago
I have tried that still has not fixed it maybe if I relog into my Facebook account on my old device may fix it
fycv9zmgdyux
3 years ago
still hasn't fixed it