Error Code 9 repeating forever

Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? all mobile ( have signed into iPhone as well as my native Android )
OS Version REV1.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 997-782-611
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug On the last update, it gives error number 9 which is network connectivity. my internet is fine, something happened in the update that is not allowing my account to reach the servers. I have tried to login on another phone where there game is working fine post update and mine gives the error code. I have.. cleared the cache and data, uninstall and reinstalled, reset date and time, changed password for EA and Google Play, made sure there is plenty of memory on phone, my connection is also great. i even downloaded an older version of the game and re-updated it, same problem. please help me!
Steps: How can we find the bug ourselves? I'm not sure, but the error is immediate. there is an 8MB "download" at the start of every play session, and it is during that that it catches and produces the error
Connection Type Wifi
Please select your region North America
Country United States

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On the last update, it gives error number 9 which is network connectivity. my internet is fine, something happened in the update that is not allowing my account to reach the servers. I have tried to login on another phone where there game is working fine post update and mine gives the error code. I have..

cleared the cache and data, uninstall and reinstalled, reset date and time, changed password for EA and Google Play, made sure there is plenty of memory on phone, my connection is also great.

i even downloaded an older version of the game and re-updated it, same problem. please help me!