Executor event
Product: Star Wars: Galaxy of Heroes
Platform:Android Tablet
What type of device are you experiencing the issue with? Xiaomi poço F2 pro 6Gb
OS Version 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 383-327-216
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I was waiting for the Executor event on November 16th. The problem is that I didn't have access to the event and I already have the requirements for a few weeks. After contacting EA in the chat, I was told that the update was on the 16th of November and I only received the update available on the 17th of November. My game has automatic updates and I believe there may have been a bug in the update taking into account my location or time zone. I am waiting for help on this issue, bearing in mind that it is a discriminatory situation. Thanks.
Steps: How can we find the bug ourselves? I dont know.
Connection Type Mobile
Please select your region Europe
Country Portugal
Product: Star Wars: Galaxy of Heroes
Platform:Android Tablet
What type of device are you experiencing the issue with? Didn't get acess to the event on 16th November
OS Version 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) Sq.EESLnQHiF3AifwD9
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I was waiting for the Executor event on November 16th. The problem is that I didn't have access to the event and I already have the requirements for a few weeks. After contacting EA in the chat, I was told that the update was on the 16th of November and I only received the update available on the 17th of November. My game has automatic updates and I believe there may have been a bug in the update taking into account my location or time zone. I am waiting for help on this issue, bearing in mind that it is a discriminatory situation. Thanks.
Steps: How can we find the bug ourselves? I dont know.
Connection Type Mobile
Please select your region Europe
Country Portugal
The Executor event did not appear in my game on the 16th of November and the update only appeared on the 17th of November. The game update is automatic and I don't know if it is related to my location (Portugal) or time zone, I didn't have access to the event.It shouldn't have anything to do with the update. The event is available through the Journey Guide, not events. If you were finished with the requirements, you should have been able to see a countdown in Journey Guide (the Journey needs to be activated) prior to the start.
