Forum Discussion

New Rookie

6 years ago

Solved

GAC Banner count offset

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? iPad
OS Version 13.1.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 628786559
What type of issue do you have? Other
How often does the bug occur? Often (50% - 99%)
Summarize your bug In the last two Rounds of this current GAC, I noticed a difference of 4 banners between the in-game score and my own calculations.
Steps: How can we find the bug ourselves? You could either play it simulating the R2/3 and check each results, or maybe check my battle logs.
Connection Type Wifi
Please select your region South America
Country Brazil

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I created a spreadsheet for keeping track and calculating the banners, giving me some extra info like averages, banners needed to win, etc At first I though it was a bug on my file, but in the Round 3 of GAC of March 2nd, I triple checked it, by running a manual calculation and the difference is still there.

In Rounds 2 and 3 of this GAC I see this difference (4 less banners) in the game scores,
Round 2 - The game calculated 1886 but my own calculation says 1890 (won)
Round 3 - The game calculated 1666 but my own calculation says 1670 (lost)

Particularly in R3, I'm not saying this bug cost me the win, but it led me to the wrong conclusion (I played the last battles thinking I had no chance of winning).

My spreadsheet has been working correctly up until this last GAC season, so IDK what could have changed.

Because GAC scores can be very tight, scoring 4 less banners could be unfair to the competition.

Can you pls check it out? Thank you.

(Note: I tried uploading my spreadsheet, but the webpage wouldn't allow it, so I attached a screenshot of it, with the numbers I took during the Rounds)

Regards,

Wander

bug

EA_HighCommand
6 years ago
Hi (thanks for tagging me @GladOS-013) and thank you for the follow-up.

What @GladOS-013 speculated is exactly what happened, according to our logs you were awarded 61 banners for the fleet battle, not 65 as your screenshot was showing. The mismatch is a result of the 6 star Capital Ship, showing you 4 banners for an unused slot, which was in fact, not available and therefore is not granting additional banners.

We had flagged this in the past already and will do so again now. Sorry about the hassle.

6 Replies

EA_HighCommand
EA QV Team
6 years ago
Hi @wanderks and thank you for the report.

We've checked our records and according to them, the numbers are correct. Unfortunately, we can't see much on your screenshots, to compare your numbers with our records, but so far there is no indicator of a mismatch.
wanderks
New Rookie
6 years ago
Dear CG,
I just reproduced the issue one more time, and this time you should be able to track it. It happened in my current GAC Round against DarthNiner (ally code 151438478).
The banner calculation/sum was ok until the fleet battle. I cleared both front walls of my opponent with a total of 1,404 banners.
Then I battled his Home 1 fleet using my Malevolence and I beaten it scoring 65 banners (see snapshot below).
So, 1,404 + 153 (conquer the area) + 65 the new total should be 1,622, however the game score only 1,618 banners. From my POV either the Unused slots or the Full Protection Units banners (both scoring 4) were not added to my total.
Can you pls check it one more time?
Thanks!
Regards,
Wander
GladOS-013
Hero (Retired)
6 years ago
@wanderks I see your Malevolence is only 6 stars, so only had 3 reinforcement slots. Did you fill all three reinforcement spots, or only put two ships in?
wanderks
New Rookie
6 years ago
Hey,
I set 3 reinforcements in my ship battle above, and I was discussing this point with my guild. I was under the impression that using a 6* ship would give me a bonus for unused slot, but I read somewhere in the forums that is not really the case.
If that's really so, then the Unused Slot (4 banners) doesn't make sense in my battle summary. In any case, either the banner summary is incorrect or the game is not counting the banners correctly after the battle.
On a personal note: I feel that by using a 6* capital ship, the player should be awarded a bonus by playing in a disadvantage, but if the GP tiebreaker is any indication, this might not be the case.
Regards,
Wander
GladOS-013
Hero (Retired)
6 years ago
@wanderks My guess at this point is the display is showing you 4 bonus points for an unused slot (the unavailable 4th reinforcement). However those points are not actually being added to the score.

@EA_HighCommand
EA_HighCommand
EA QV Team
6 years ago
Hi (thanks for tagging me @GladOS-013) and thank you for the follow-up.

What @GladOS-013 speculated is exactly what happened, according to our logs you were awarded 61 banners for the fleet battle, not 65 as your screenshot was showing. The mismatch is a result of the 6 star Capital Ship, showing you 4 banners for an unused slot, which was in fact, not available and therefore is not granting additional banners.

We had flagged this in the past already and will do so again now. Sorry about the hassle.