Forum Discussion

Not applicable

7 years ago

Game Closes in hAAT

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? . OS Version . Ally Code: (Find it here: http://bit.ly/AllyCode ) What type of...

bug

EA_HighCommand

EA QV Team

7 years ago

Hi @Darth_Intrepidus et all,

We are actively looking into this, but don't have any resolution as of now. It appears, that only iOS users with "older" devices (iPhone 6 and older, iPads) are affected.

In the meantime, can you provide us with the following details, if you experience an increased crash rate?

- date and time of the crash

- area in the game the crash happened

- device (name and model)

- OS version

Thank you all!

Darth_Intrepidu

Not applicable

7 years ago

@EA_HighCommand

And yet another crash... again, this time while moving back and forth between game options... e.g. going from “Mods Screen” back to “Main Screen” and going from “Characters Screen” back to “Main Screen” etc.

Date / Time: Saturday, March 24 @ 1:39a EDT

Area in game: Moving around the game

Device: Apple iPhone 6 Plus

OS version: The latest (12.1.4)

In addition to this crash, about 15-20 minutes earlier, I had a complete shut down of all functions and a pop up telling me I was experiencing an “Error code 9.0” I have seen a lot of recent posts about Error code 3.0... but this is the first 9.0 I have seen

cheers