Hello @gregwillms
Thanks for the report. Please try the Basic Troubleshooting Guide to fix your issues. Usually, these changes are related to the app cache and data.
I've also noticed the portrait/landscape thing but I do wonder if that's just looking for a pattern and I just hadn't noticed it before. It doesn't seem to have a bearing on whether the app will close in the background or not, after testing a bit today. It just seems completely arbitrary, but there are some apps that are much more likely to force SWGOH to close when switching to them - Discord, for example, will close the game in the background almost every time when switching between the 2.
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Pixel 6 pro
OS Version 12 latest version
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Game relaunches when switching apps.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country Uk
I'm having all of the above problems. Force restarting the program when switching and the portrait landscape issue as well. I am using a pixel 6 Pro with the latest updates and this has only happened. Since the game has been updated. I have removed the game and the phone behaves flawlessly Ergo, The problem must be the game. I have not got this issue on any other applications at all.
If I uninstall the game and use discord and the camera app and dozens of other applications, I can switch between them without any of them needing to be relaunched.
As soon as I install this game the issues reoccur. It must be interfacing with the memory somehow either for notifications or something else, but it is definitely causing issues.
Ugh. Now that would be a pain. Because it doesn't half knacker the battery constantly loading the game.
I don't play another other games but use high memory applications and looking at memory usage it doesn't seem to tickle the 12 GB I have, so I'm not entirely convinced there isn't an issue as well as something else. That said, you may be right so not sure what we can do but it's a pain.
BuT hAvE yOu TrIeD tHe BaSiC tRoUbLeShOoTiNg GuIdE
