Game closes whenever you switch apps
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Fold 3 and Samsung A51 5G
OS Version Android 12
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I assume that you know that the app closes whenever you switch apps on Android. It’s making the game unplayable. This happens on TWO different android devices on wi-fi or mobile. It is completely intolerable. Get a phone call. Return to game, it’s been closed… Same thing when switching to discord etc. This really is a deal breaker. I cannot restart the app every time that I have to go do something else in the game.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States
Game closes whenever you switch apps
Hello @imm0rality
Thank you for your report. Please try the Basic Troubleshooting Guide.