Solved
Game crashes after new TU
Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung Galaxy S21 Ultra OS Version Android 12 Ally Code: (Find it here: http:...
Forum Discussion
Same here, game froze on a loading screen after the force of the Title Update, thankfully it was only on a Conquest battle costing me 20 energy and not on a GAC battle.
EA_Gunner
EA QV Team
EA QV TeamCan you please try the Basic Troubleshooting Guide.
@EA_GunnerWhy do you keep telling everyone to check the basic troubleshooting guide, when there are massive amounts of people reporting the same bug after the last title update? Instead of asking us to go to a generic document, can you give more insight on what part of the guide might help us? clearly this isn't just one person having a single issue when there are tons of new bug reports and people replying and "ME Too!"ing them.
- @EA_Gunner That doesn't work tried this three times and it still happens
@EA_Gunner I have tried the troubleshooting guide and continue to experience issues almost daily. It has gotten to the point that I switch between screens on the app multiple times to get a crash to happen so when I come back in I can do gac or gl battles because it hasn't froze on me back to back times immediately. If ea wants logs from bugs they need to have a better method of submitting, as the forum doesn't permit zip files and your help desk when informed I had logs told me they wouldn't accept them.
This problem used to be primarily gac but has bled over into other battles for dailies as well.
I used to like GAC because it was one of the few areas of the game that remained challenging, was different every time, and more often than not, what you got out of it was dependent on the time and planning that you put in. There was a gratifying return on investment.
Now it just sucks because you can spend a bunch of time planning, only to lose the whole plan due to random freezes. Until this is fixed, I'm done. I'll get my participation medal and maybe wing a few battles.
I've lost interest in GAC and if it weren't for my great guild mates, I'd be quitting this thing all together.
If CG had integrity, they'd roll back the updates to a known good version and figure out the problem on thier own time and crystals rather than ours.
- It’s so consistent it’s unbelievable how long they are taking to fix.
Zero QC or customer focus.
And how is your fixing going? Today i lost another 875 crystals because of this problem. I lost a GAC round because of game freeze! I used SEE + wat Tambor against starkiller when game freezed! I would have +30 more banners (after that i had to use harsh CLS counter where toons lost a lot of prot and HP). Because of your last update i lost in this round 875 crystals! (625 for lost round and 250 in rewards after 3 rounds) I dont mention about zetas and another items.
