Product: Star Wars: Galaxy of Heroes
Platform:Android Tablet
What type of device are you experiencing the issue with? Galaxy S22 Ultra
OS Version Security patch level September 2022
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug The loading "spinning wheel" will stop spinning and game will become nonresponsive. After force closing, battle will count, and the magnitude of cost varies on game mode. I've lost squad arena battles (tonight), GA (cost me a match last week, when my GL squad was eliminated by this), multiple times during prior conquest, which charged the energy and forced me to buy refreshes with crystals.
Steps: How can we find the bug ourselves? Play more battles, eventually it will freeze while loading
Connection Type Wifi
Please select your region North America
Country United States
This needs to be fixed, despite being hard to reproduce. Or, allow users to retry battles without cost rather than charging them for unavailable battles.