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Dashrunner_512's avatar
Dashrunner_512
4 years ago
Solved

Game crashes intermittently after new release

Product: Star Wars: Galaxy of Heroes Platform:Apple iPad What type of device are you experiencing the issue with? iPad 5. Generation (model number MP2G2FD/A OS Version 14.4 Ally Code: (Find it he...
bug
  • EA_UltraSlide's avatar
    EA_UltraSlide
    4 years ago

    Stickied to top for visibility.

    Hello there guys and sorry to hear that.

    We have checked our available logs and cannot see anything that would have caused the crashes that are mentioned.

    However, we are experiencing some performance related issues which are most likely the cause of the crashing you are encountering. The team are currently working on this.

    • David64742's avatar
      David64742
      4 years ago

      It’s nice that CG has officially acknowledged that this is a problem. Wonder why they did so in the Forums while they just declared it solved on here and ignored the rest of this thread? The handling of this issue on here has been the embodiment of poor communication and customer service.

      • nobulabula's avatar
        nobulabula
        4 years ago

        Today 💩💩

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