Game freezes and emits a buzzing sound
Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung Note 9 OS Version 9 Ally Code: (Find it here: http://bit.ly/AllyCode )...
Forum Discussion
EA_HighCommand
EA QV Team
EA QV TeamHi @Virage_Iscariot and thank you for the update, much appreciated.
The crash report is for sure helpful, so I get one of the engineers to have a look.
Hi @EA_HighCommand. Just wondering if there has been any progress made on this? It appears to be a fairly widespread issue and actually has a significant impact on the game if it occurs during a mode such as GA, TB, TW, Arena etc.
- EA_HighCommand
Hi @Virage_Iscariot,
Unfortunately no progress or update as of today. Rest assured that we keep digging.
Here's another video. Shows me exiting the game and force quitting and the buzzing stops...I can do this all day...
I'm also dealing with the buzz & freeze issue but mine seems slightly different. It started with the Padme update....minor lag and buzzing every couple of seconds. Could watch the cantina droid move & stop, move & stop for a few minutes then all was fine. It only happened a few times a day. Now it has gotten progressively worse to the point where playing the game takes FAR more patience than can be expected. Constant buzzing and freezing, can't scroll down in the store tabs, can't swipe right or left, can't participate in practically anything or the game might freeze and buzz until it crashes or I close the game (where the buzzing continues for about 10-20 seconds). I can literally log into the game and put my phone down for as long as 20 minutes before it clears up enough for me to frantically try to get as much done as possible before it gets ridiculous again. I'll include a video of basic menu navigation plus a squad battle that's so riddled with bugs it's difficult to sit through. Please turn your volume down beforehand.
This bug is getting more prominent in the Geo TB and GAC. Essentially the new content. This is the third Geo TB in a row where this buzz freeze bug happens on the first CM I do in zone 1. This is not a mirage or a figment of our imagination.
This only happens when you enter a battle. There is no other time during gamplay when this happens. It seems random when it happens however. Meaning there is no rhyme or reason that this battle will freeze or not. Its CRAZY. Is there any update to this at all?
Happened again today in TB. I had a feeling it would happen during the first CM so I opened the recorder. I didn't know it would happen literally right away...is there any progress or even acknowledgement that this is a thing? I promise you if you play on a OnePlus device it will repro...promise!
Happened to me today in GeoTB
Oneplus 3 that is clean and runs smoothly.
It just lags and freezes after a few secondes.
Have sounds off, so don't know about the buzz.
It seems you have plenty of people reporting it, in different models, so we can be assured it doesn't come from our side.
Thanks in advance for the fix, it's very enraging if it happens in GA or TB
