Game freezes and emits a buzzing sound
Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung Note 9 OS Version 9 Ally Code: (Find it here: http://bit.ly/AllyCode )...
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EA_HighCommand
EA QV Team
EA QV TeamHi @Virage_Iscariot and no worries, your reply wasn't late.
I am playing myself on A Galaxy Note 9 (128 GB) and have not noticed any unusual crashes after the QoL update last week.
If your issue persists the only option I have in mind would be a factory reset of the phone, which is a really drastic approach, so I would only recommend it as a last resort.
Other than that, since you've already done a fresh install, cleared your cache, closed all background apps and removed any 3rd party app which might interfere, you've done pretty much anything to get this resolved. I have another look at our logs to see if I can spot anything, but so far I had no luck, I am afraid.
Another one!! And I paid hard earned money to get to relic 6 and it froze on me in arena...
This issue happened to me twice! Once yesterday during the Geo CM in TB, and the other today in GAC. Both times had the same thing happen. I'm using a Galaxy S10 phone with a brand-new installation of swgoh.
- I entered battle.
- After about a minute or two, the background music and sound effects turned into a monotone buzzing sound. However I could still play the game.
- After about 5 to 10 seconds of buzzing, the game would completely freeze. I waited about 5 minutes hoping the game would unfreeze, but it never happened.
- Buzzing would continue until I force-closed swgoh.
Just a side note, I was lucky my first freeze-up didn't cost my guild a star in DS Geo TB. However the second freeze-up in GAC hurt my chances to win my round of GAC. So that's a bummer...
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