Game freezing
Many times during battles in arena and grand grand the game will freeze in the middle of a character's move. The only way to get out of this is to close and reopen the app, causing me to lose whateve...
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHi folks,
I've merged some threads together reporting game freezing. In the past these troubleshooting steps have helped players with game freezes. Please check the articles for your device and run through them.
If the issue persists,you've exhausted the troubleshooting steps, and you feel you're experiencing a bug please pop over to this Bug Report thread . Add your insights from your experience, what steps you've tried, why you feel it's a bug, or other information you feel would be relevant when looking into the issue.
@EA_Lanna Same problem with others, with last few game updates game freezing and critical errors became more often.
Device onplus 5t
Interesting fact Samsung tablet with worth hardware never have freezing or other errors
Device onplus 5t
Interesting fact Samsung tablet with worth hardware never have freezing or other errors
The freezes are increasing in frequency lately and can occur anywhere. I'm on a oneplus 7 pro.
I went from 90hz refresh to 60hz. still crash.
Went from QHD to FHD - still crash.
Turned off audio in app - still crash.
Uninstall / reinstall app - still crash.
Wipe davlik cache - still crash.
Reset device - manually set up (no restore) - add only swgoh fresh from play store - still crash.
Roll back from Android 10 to Android 9 - still crash.
Step through updates to current android 10 again - still crash.
Any other suggestions? Besides expecting EA to fix their app?
