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Anonymous's avatar
Anonymous
8 years ago

Game glitched wasted zetas and omegas

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Game glitched
OS Version Na
Ally Code: (Find it here: http://bit.ly/AllyCode ) 454454129
What type of issue do you have? Other
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Game screen glitched and cause multiple portions of the game to open simultaneously. This resulted in pushing mother talzins zeta ability which I wasn't trying to zeta. I just want my omegas and zetas back.
Steps: How can we find the bug ourselves? No idea.
Connection Type Wifi
Please select your region South America
Country Usa

I contacted the help desk with all the same info and screenshots 2 times. I just want my mats back.

6 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago
    It's not south America fyi, it's north America
  • Oh no! I am so sorry this happened to you 😔 I truly hope EA and CG can make this right. How unfortunate. Let's hope they can give you your materials back or reverse the process or something.
  • Anonymous's avatar
    Anonymous
    8 years ago
    Me too, but I feel like they redirect you here so they don't have to deal with you. Why can't an advisor help. I presented all the necessary info and here I am in the never get fixed zone
  • Anonymous's avatar
    Anonymous
    8 years ago

    As the messaging in support states, if their steps do not result in the restoration of your misting materials, please follow up in your ticket.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Hey Cozi, I did. They said the next step was posting here and they couldn't help with the zetas or omegas. I also have a video of the glitch but can't post it here but it's on my help desk request.
  • Anonymous's avatar
    Anonymous
    8 years ago
    They blew me off and sent me here.

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