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gswift1313's avatar
gswift1313
New Scout
6 years ago

Game Keeps Crashing: ERROR 60

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone x
OS Version 13.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 945-456-753
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug game crashed with error code: 60 after I bought a new pack today. Now I cant even load into the game.
Steps: How can we find the bug ourselves? Im not sure
Connection Type Wifi
Please select your region North America, Other
Country United States

‌

This morning, feb 24th I bought one of the new bundles and my game crashed with Error code: 60. So I closed out the app and then restarted it. I had realized I did not receive any of the content I had bought and then my game crashed again. Now It wont even let me get back into the game. The transaction also went through with nothing to show for it. Please figure out whats going on.

bug

4 Replies

  • Janci0408's avatar
    Janci0408
    6 years ago
    @gswift1313 I am having exactly the same issue on my iPhone. iOS 13.3. Bought some crystals and since then my game is restarting due to error code 60.0. Also didn't receive the crystals. When I look on my App Store account under purchases, the transaction is there with Pending next to it, but just like you the funds have been taken out of my account.

    My Ally Code is: 422-146-839
  • Ob1K3nobi's avatar
    Ob1K3nobi
    6 years ago
    @gswift1313 Same exact thing here uninstalled cleared cache and app data now it only goes to checking for updates and crashes to home screen iPhone 11
  • gswift1313's avatar
    gswift1313
    New Scout
    6 years ago

    Dont worry Im having the exact same problem as you guys as well. Also stuck in the checking for update screen. Supposedly CG is aware and we will get a fix before gac starts or else ima be extremely pissed off.

  • CEO_Rago's avatar
    CEO_Rago
    Hero (Retired)
    6 years ago

    Hey,

    I am sorry to hear that all of you are encountering the same Issue.

    There seems to be a problem with Apple‘s App Store. Right now EA is working together with Apple to find a way to solve this Issue.

    Keep a watch on the official Forum as it will be updated as soon as there is new information available.

    I am sorry for the inconvenience.

    Regards.

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