Forum Discussion

7 years ago

Game randomly freezes up during arena battles

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? OnePlus 6T OS Version 9.0 Ally Code: (Find it here: http://bit.ly/AllyCode ) 6...

bug

chack71

7 years ago

Can confirm that this problem returns about once or twice a week. Today just as I was battling DR for 2nd in the arena while the opposing Traya did her saber storm (as shown on the picture)

I've reinstalled the game at least 3 times and followed the guidance above without noticing any improvements

Elqi

7 years ago

I also deal with this problem multiple times per week on my OnePlus 6t. Game freezes in the first minute, usually in the first 20 seconds. Usually it is mid animation and no reasonable amount of screen tapping restores responsiveness.

I am still able to screenshot and can tab out of the game. Attempting to return to game results in black window that I have to force close to restart. This has impacted arena, territory wars, and grand arena, all modes where attempts are limited and the use of the team/attempt is forfeit due to this freezing.