Game Reset Time Setting incorrect after Change
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? XR
OS Version 14.8.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 822-872-715
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Prior to the DST time change, my time settings were: 1 A.M. reset with squad po at 7 PM, fleet po at 8 PM DST here in CST occurred at 2 am. I changed my time settings about 8 Am after DST changed. My new time settings I input were 6 PM reset, 12 PM squad PO, and 1 PM fleet PO. I went from #3 in fleet to # 1 at 12:45 PM. However, my Payoff reward was for #3, not #1. When I looked at my time settings in SWGOH game, the time settings were moved back an hour to 5 PM reset, 11 AM Squad, and 12 PM fleet. This puts me indirect conflict with 3 other people with the same fleet payoff at 12 PM. I tried changing it again to 6 PM reset, but I couldn’t tell if it took effect, as it still shows 5 PM reset. However, it does have a countdown timer going. I don’t know if it will change for me or not , but if it doesn’t, I have blown through both of my yearly crime changes allowed.
Steps: How can we find the bug ourselves? Look at my time settings in my account. Change the time to 6 PM reset. That should change my time correctly. However, I would appreciate it, if you could restore the 2nd time change back to my account , so I can cha get it when daylight savings time changes again.
Connection Type Wifi
Please select your region North America
Country United States
1st photo is my old time setting
2nd photo is my desired time reset.
3rd photo is my present time shown. It is an hour off from what I wanted. (6 PM reset)
Hi @Danpoet
Once the countdown timer is finished, you should be able to set your desired time.
If you run into anymore difficulty with this, we would recommend reaching out to our Customer Support who may be able to assist you.
