Gamecrash on switching gplay accounts
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? android one by Nokia and Huawei p30 lite
OS Version Android ix & x
Ally Code: (Find it here: http://bit.ly/AllyCode ) 784-372-894
What type of issue do you have? Other
How often does the bug occur? Often (50% - 99%)
Summarize your bug When logging out of one of my accounts and into another of my account the game "hangs" (black screen) instead of loading the login screen. i have to end the process on the phone and start the game
Steps: How can we find the bug ourselves? try logging out of one account and into another? i guess🙂
Connection Type Wifi
Please select your region Europe
Country Denmark
When logging out of one of my accounts and into another of my account the game "hangs" (black screen) instead of loading the login screen. i have to end the process on the phone and start the game anew. could You please make an easier transition mode for switching between accounts it's not like the game loads fast on a phone. most times it can take up to 4-5 minutes to switch accounts. and the number of clicks are staggering...
click wheel click connect click sign out of google play click confirm wait 40-65 seconds click sign into google play click the other account wait another 30 ish seconds click close annoying newsletter and You're in. usualy when i click on the other account name from the gplay account list is when the game crashes
Hi @DliteDK and thank you for the report.
We have added your details to our ongoing investigation.