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Vinnaka's avatar
Vinnaka
New Novice
6 years ago
Solved

Gear icons sometimes blank

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone X
OS Version 13.7
Ally Code: (Find it here: http://bit.ly/AllyCode ) 842323462
What type of issue do you have? Other
How often does the bug occur? Often (50% - 99%)
Summarize your bug Getting issue with missing icons of gear in various menus. Affected all types of battles (Cantina, DS, LS, Fleet), in mailbox and etc. It happened after you changed game engine or smt like month ago or in August (don't remember but a while already).
Steps: How can we find the bug ourselves? Just browse through different sections with rewards shown and time by time different rewards would be missing as icon.
Connection Type Wifi
Please select your region Europe
Country Belarus

In attachment

  • Hi @Vinnaka and thank you for the report.

    This can happen when an asset isn't loading correctly (for a variety of reasons). So far we didn't had any luck reproducing it consistently to narrow it down but will continue to look into it.

1 Reply

  • Hi @Vinnaka and thank you for the report.

    This can happen when an asset isn't loading correctly (for a variety of reasons). So far we didn't had any luck reproducing it consistently to narrow it down but will continue to look into it.

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