Forum Discussion

MaxiGonwana's avatar
MaxiGonwana
2 years ago
Solved

Getting connection error - unable to access a required internet resource error

Getting connection error - unable to access a required internet resource.possible service interruption or poor internet connection. This started happening today on my swgoh account played on ios dev...
technical issues
  • EA_Lanna's avatar
    EA_Lanna
    2 years ago

    Hi folks, 

    This error message tends to pop up when there's an issue connecting to the internet. There are two things to try:

    1. If you haven't yet, could you run through the troubleshooting steps available for your device?
    2. If the issue persists after troubleshooting it, it may be an ISP issue. For that please contact your Internet provider.

    Once you've gone through those steps, and continue to get this error message, could you fill out a bug report to flag this as a potential bug. 

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
2 years ago

Hi folks, 

This error message tends to pop up when there's an issue connecting to the internet. There are two things to try:

  1. If you haven't yet, could you run through the troubleshooting steps available for your device?
  2. If the issue persists after troubleshooting it, it may be an ISP issue. For that please contact your Internet provider.

Once you've gone through those steps, and continue to get this error message, could you fill out a bug report to flag this as a potential bug. 

- EA_Lanna

Dangermoooose's avatar
Dangermoooose
7 months ago

Player ID 3LRsKCfdTLq-JHEGP-gX4Q

cant login in without Wi-Fi, tried the troubleshoot but luck

iphone 13

please can you help or is there anything I can try 

  • samusuomi's avatar
    samusuomi
    7 months ago
    @Dangermoooose i have the same issue. Restarting phone, deleting the app, clearing the cache, turning mobile data off and on, turning wifi on and off, none of these work. All tips on what to try are appreciated 🙂
    • MHTsai's avatar
      MHTsai
      5 months ago

      @EA_Lanna Me too! I have the same problem now. I also have tried restarting my phone, reinstalling the APP, clearing the cache, turning off wifi, turning off mobile data.... but nothing helped.

      iPhone SE3

      player ID: XgWTy_pGT6qvBU2q_Wquvg

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.23,222 PostsLatest Activity: 11 minutes ago