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ijcath's avatar
ijcath
Rising Rookie
6 years ago
Solved

Google Play Login issues/Session Expired/Connection Lost [‎29-06-2020]

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Google Pixel 3 OS Version 10 Ally Code: (Find it here: http://bit.ly/AllyCod...
bug
  • PrimeForce2000's avatar
    PrimeForce2000
    6 years ago

    Just got a new Google Play Games update.  SWGOH works on my phone again!

EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
6 years ago

Hi @gramsn1402 and thank you for the report.

Restarting your device should fix that issue and let you back into the game. We've checked the logs available to us but were unable to identify anything unusual there.

TashAureus's avatar
TashAureus
6 years ago
@EA_HighCommand I tried restarting, reinstalling, clearing cache/data, etc. etc.

btw I am not the OP, but I am having the same issue as of this morning starting ~ 1-2 hours ago
  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    6 years ago

    Hi @TashAureus what's your ally code, so that we can have a look?

    • ZarkAstic's avatar
      ZarkAstic
      6 years ago
      @EA_HighCommand Same problem as alot of others here, but I think it happend on my android after an update, cant recall what it was but it was something with games in it could perhaps be play game or what it is called in english 🙂
      • amadpirate's avatar
        amadpirate
        6 years ago

        @EA_HighCommand have you contacted Google from your side to see why the authentication is failing?  Your software must have some sort of an interface with Google play because it triggers it when the game loads.  Maybe the bug is there.

    • bhgill's avatar
      bhgill
      6 years ago

      @EA_HighCommandHaving same issue and have no other devices on swgoh. Going to miss grand arena because of it.

      Using an android.  Ally code is 676-442-966.

      • desjar7's avatar
        desjar7
        6 years ago

        The workaround of downgrade the google play games app worked for me

        But it should be fixed by developper too

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