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EA_HighCommand
EA QV Team
6 years agoHi @gramsn1402 and thank you for the report.
Restarting your device should fix that issue and let you back into the game. We've checked the logs available to us but were unable to identify anything unusual there.
gramsn1402
6 years agoRising Rookie
@EA_HighCommand Restarting did not fix the issue. I also tried uninstalling the app and reinstalling it. That didn't work either
- EA_HighCommand6 years ago
EA QV Team
We've raised it to the team and they are looking into this now.
- gramsn14026 years agoRising Rookie
@EA_HighCommand Thank you!
- EA_HighCommand6 years ago
EA QV Team
Hi @gramsn1402 do you play on another account by any chance and if so, what is the ally-code of that account?
PS: Just read your original post again and yeah, the ally-code of the alt account would be helpful to us.
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