Community Manager
Community Manager
Please keep an eye on >> this thread << for updates with the issue receiving Champion points. This is currently the most recent update:
"Hi Holotable Heroes!
Today’s Server Update contains a fix for the Grand Arena Championships. We will be rolling out the server update over the next hour. Once complete, we will notify you in this thread and your client will need to reboot
CHANGES
- [EVENT] - Players who did not receive score from Grand Arena round 1 in the current Championship will have their accounts modified to add those missing points the next time they log in.
If you were affected, there will be an inbox message sent to your account letting you know we fixed your issue. This update will require a restart of the game."
Just received my 1000 missing points from Round 1 but Round 2 I'm still missing 500 points. I don't know why I only got half but I saw the 500 increase and thought it odd when it happened (it's also clear that I'm a lot lower ranked than I should be. Any help appreciated. AC: 815-311-781.
Hey,
I could enter GA and play it but I did not receive the 1.000 points for the end round (3/3) and did not receive the rewards for my 3 wins... Missing the Zeta mats and Omegas aswell as the 700 tokens and of course the 1.000 points for the end of the round... Seems like the bug fix did something worse.
Ingame ID: Akenno
Player ID: ZaUPFcEzTQGwzkY_cfOaJA
Ally-Code: 783-962-568
Phone: Samsung Galaxy S8
Software Version: G950FXXU4DSE4
Signed up for GAC: About 14 hours before launch
Missing again my 1.000 Points for the wins...
If I am incorrect please tell me how other players have 2,5k more points than me if I won every round with undersized squads and the first attempt.
Ingame ID: Akenno
Player ID: ZaUPFcEzTQGwzkY_cfOaJA
Ally-Code: 783-962-568
Phone: Samsung Galaxy S8
Software Version: G950FXXU4DSE4
Signed up for GAC: About 5 hours before launch
Hi @Gannon009,
You received your 1000 points for winning the round on 21/07/2019 21:17:50.
Hi @Akennox,
We've checked your account and our logs and you received 1000 points for winning the round on:
16/07/2019 22:33:26
20/07/2019 00:12:38
and 22/07/2019 07:53:18
I hope this helps.
Hi, i think i havent received 1000 points for my last win.
Ally code: 729-132-761
Thanks
