7 years ago
Grand Arena missing
This morning my guild were talking about how to approach the Grand Arena. I checked on my game but there's no grand arena active in my profile. How is this possible? I will miss the possibility to p...
- 7 years ago
I appreciate players continuing to share their information but unfortunately, we haven't been able to verify anything unusual in our investigation. As no new information is coming forward from posts, I am going to lock the thread here.
If this issue continues to affect players, please troubleshoot your device to see if this helps the Grand Arena event registration option appear for the next Grand Arena Event:- If you are on an iOS device can you follow the steps outlined in this article? https://help.ea.com/en-au/help/mobile/troubleshooting-steps-for-ios-apps/
- If you have an Android device, please complete these steps: https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
Should you still be unable to get the Grand Arena event registration option to appear within the registration window (24hrs) after troubleshooting the issue, please make sure to hit the "Me Too" button (see under the original post) so we can continue to track the issue after the thread lock.