Forum Discussion

4 years ago

Solved

Grand Arena vs Executor freezing

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iphone OS Version iOS 15 Ally Code: (Find it here: http://bit.ly/AllyCode ) 314...

bug

EA_UltraSlide
4 years ago
Thanks for the confirmation.

We have checked the logs available to us around the time of this battle and could not find anything to indicate why you experienced the freeze.

Unfortunately, the result of GAC battles is final and cannot be changed. Please take a look at our Troubleshooting Guide in the hopes that it helps you in the future.

EA_UltraSlide

EA Staff

4 years ago

Hi @Anowrath

When did this happen to you? We have checked your last few GAC matches and you have won your only battles against Executor.

Anowrath
4 years ago
@EA_UltraSlide On today's match. I reported it 5 minutes after it happened. You can probably see the results now.
- EA_UltraSlide
  EA Staff
  4 years ago
  Thanks for the confirmation.
  
  We have checked the logs available to us around the time of this battle and could not find anything to indicate why you experienced the freeze.
  
  Unfortunately, the result of GAC battles is final and cannot be changed. Please take a look at our Troubleshooting Guide in the hopes that it helps you in the future.