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GaleSWGOH's avatar
GaleSWGOH
Rising Hotshot
5 years ago
Solved

Graphical error after recent update - cannot get to loading screen or cantina

Product: Star Wars: Galaxy of Heroes Platform:Android Tablet What type of device are you experiencing the issue with? Dell G3 running Bluestacks 4.0 OS Version Windows 11 Ally Code: (Find it here...
bug
  • EA_UltraSlide's avatar
    EA_UltraSlide
    5 years ago

    Hi guys,

    Please be aware that emulators are not officially supported.

GaleSWGOH's avatar
GaleSWGOH
Rising Hotshot
5 years ago

Small edit - I switched the sound on and I can hear the standard cantina background music, so it has clearly loaded everything in but is not displaying the game at all.

  • GaleSWGOH's avatar
    GaleSWGOH
    Rising Hotshot
    5 years ago

    Full uninstall or Bluestacks 4.0 and re-download of 4.0 for Nougat 64-bit, followed by resinstall from the Play store seems to have resolved this.

    I tried initially on Bluestacks 5.0, however the game encountered the same graphical issue.  Unsure what cause this in the first place.

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