Forum Discussion

6 years ago

Solved

Guild Event currency set to 0 and missing rewards from raid

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung galaxy s8 OS Version 9.0 Ally Code: (Find it here: http://bit.ly/AllyC...

bug

EA_HighCommand
6 years ago
Hi @KingLeBron_Nas and thank you for the report.

We've checked your account and you received the following for the completed Tier 6 Sith Raid

370 Guild Event Currency

1400 Guild Currency

on 06/23/2019, 12:58:12pm GMT+1.

We were also able to verify that you've spent 480 of the Guild Event Currency to purchase 10 Mk 5 A/KT Stun Gun Prototype Salvage on 06/24/2019, 8:45:12am GMT+1.

Between 06/21/2019 and today you claimed 795 Guild Event Currency (370+425) and you currently have 715. This confirms that the currency wasn't reset after the GAC ended on 22nd.

KingLeBron_Nas

6 years ago

Yes, I',m 100% sure this is about Guild Events Store and currency was set to 0 and didn't add after Territory battles and raids, so there's no other solution than adding currency to my account and fixing this with another update or it's just my account bug.

GladOS-013

Hero (Retired)

6 years ago

@KingLeBron_Nas The QV support that works these forums and can check your account for that don’t work over the weekend. Please bump this up again on Monday and they should check it out for you!