Guild invite/join issue.
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 8 Plus
OS Version 12.1.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 426966524
What type of issue do you have? Other
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I tried to join an allies guild along with some of my fellow guild mates to help them complete the heroic sith triumvirate raid, but it gave me an error when pressing accept invite, brining up a message saying “Error: this player cannot be found”. And on top of that, I wasn’t able to search the guild manually through guild search even though it was not full, I spelled it correctly, and even filtered by ally guilds.
Steps: How can we find the bug ourselves? I’m not sure, it’s a bit of an anomaly to my guild memebers, my allies guild members, and I.
Connection Type Wifi
Please select your region North America
Country United states
I’m not sure what could be done to fix it, I just wanted to bring attention to it, as I missed my guilds raid rewards because they started raids there after we left and I also couldn’t get rewards for the raids in my allies guild. I’m alittle frustrated because I needed this raids rewards to do some upgrading.
Hi @Sollost_VI and thank you for reporting this.
We did a search for that guild and found them on page 5 of the advanced guild search (we had to refresh the search 4 times before they were found).
Regarding the error, this one is indeed misleading and could be worded better (not sure what caused it). We also found a couple of related errors in our logs and flagged it for further investigation. Sorry about that!
