Forum Discussion
- barbarossa52 years agoSeasoned Ace@EA_Gunner The Studio should maybe Prioritise this issue over other things. Its hurting the Game a lot. More and more people get newer devices... And that means more and more people get more freezes. Pokemon Go and Dragonball adressed the Issue relative fast... you should do the same
- marajadeskywlkr32 years agoNew Rookie
Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? Galaxy s23
OS Version Sm-sm911u
Ally Code: (Find it here: http://bit.ly/AllyCode ) 449248873
What type of issue do you have? Other
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug This is a known issue that you people are continuing to not correct for android users... I am sick of freezing up during all aspects of gameplay ... Reporting to the ea health is useless... I get automated responses and no actual help... Once in a while, somebody will chime in and say they actually know that this is an issue... That you are working on... It's been three months... I am losing out in a lot of aspects because you people can't fix this...
Steps: How can we find the bug ourselves? You already know about the issue...
Connection Type Wifi
Please select your region North America
Country Usa
Here are a few images of freezing...
- 2 years ago
I'm the user of Honor90. I noticed, that the game starts freezing exactly after reboot. Or after force crush, of when you reboot the app in order to connect to your login
- Vladichoka2 years agoNew Rookie@EA_Gunner Hey! I want to get an answer from a human being, not from a bot! What is actually happening with this issue, what cause the problem? Why we have to wait 4 months already for you to fix it? Why when the problem is bad for you, the problem is fixed immediately,but when the problem is for the players(your money makers) it can be ignored for MONTHS?!?!?!?!?!?! I have spend money for the game and now I'm not able to play it simply because you don't care! I was planning to spend more money in game but unfortunately i can't log in, isn't that bad for you either????
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