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Anonymous's avatar
Anonymous
8 years ago

Hotfix 11/1 caused game reset

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? iPad
OS Version iOS 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 769-181-591
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug At approximately 8:30pm eastern US time, when completing an AAT combat session, I received notice that my session had expired (the notice that occurs if you log on using another device). It forced the game to restart and did not save my raid score. This same issue was experienced in the same 15 minute window by 10 members of my guild. Was this Related to 11/1 hotfix rollout?
Steps: How can we find the bug ourselves? See above — root cause unclear, may have been directly caused by 11/1 hotfix rollout
Connection Type Wifi
Please select your region North America
Country United States

raid was AAT Heroic, phase 4. Damage to be posted was approximately 11 million.

3 Replies

  • Iy4oy4s's avatar
    Iy4oy4s
    Seasoned Ace
    8 years ago
    This happened to my guild as well, but with the heroic pit. For some reason, it won’t let me submit my own post. Here’s what I wrote. Almost my entire guild had a client restart after trying to post solo runs. Raid starts at 7cst. This happened to me as well. We have a 24 hour rule where I posted a zero. Solo’d The raid like normal. Killed the rancor and when it went to the damage screen, I got a session expired, client restart. Upon restart, my solo run is gone along with my zero. I am now missing raid rewards. A full stun gun and stun cuff would make me happy!!
  • Anonymous's avatar
    Anonymous
    8 years ago
    I also had this bug along with a few others from guild.
  • Same happened to our Guild and we were doing our T7 Pit Raid after our 24hours wait time. Started it at about 8pmEST and people started to report it in chat at 8:20pm. Many members didn’t have their damage register. Did a screen video of damage and people’s complaints in chat.
    Username ScAirE1
    Alley code:994-462-272

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