Forum Discussion

GGTahiti's avatar
GGTahiti
Seasoned Newcomer
4 months ago

I bought the Scorch pack for $75 but I was charged 3 times.

I received the pack, but this is the third time that I get the $75, how can I have a refund of the $ 150 you took from me in excess? I bought the pack on the online webstore. My ally code is : 259-...
pc
EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
4 months ago

Contact EA Help and ask for assistance. 

  • Rostonovich's avatar
    Rostonovich
    Rising Novice
    4 months ago

    I purchased both Scorch pack and was charged three times for each, which I clearly explained to EA Help. After a week of waiting, checking for updates, being told 'I can see you've been charged multiple times...', and 'we are receiving the similar contacts from some customers', this is the final 'help' that I got. 

     

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