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peter21adrian's avatar
peter21adrian
Seasoned Novice
11 days ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
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  • EA_Lanna's avatar
    EA_Lanna
    9 days ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

pzvprm8fbzvc's avatar
pzvprm8fbzvc
12 days ago

i am a new player who closed swgoh last night after playing it and i havent been able to access my account since this morning and when i open the cantina cog to use google play to connect it,the connect function has just dissapeared.my guild might kick me out if i remain inactive for 7 days so i hope that this issue can be fixed before that span of time ends.its only swgoh that cant use google play while all other games are able to use it

 

 

pzvprm8fbzvc's avatar
pzvprm8fbzvc
12 days ago

and before anyone says if i tried uninstalling,clearing cache or any other stuff like that,i have already done that multiple times and my network is perfectly fine so its clearly a error or ea's side.

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