Forum Discussion
Hi @8dbzsunme0xv,
I'm just checking out some older posts and came across yours. Were you able to connect to the webstore since or contact the support team for help?
- EA_Lanna
- 2 years ago
@EA_LannaThat's funny. After 6+ months of dealing with in game help, they finally sent me a message that the problem is the game not the user. I'll post the pics if needed, but EA/CG is giving free stuff to a portion of the user community and making it harder for a different portion.
- 2 years ago
@EA_Lanna It says my account is not authorised to access webstoee, also my guildmate is unable to gift me a bundle
- EA_Lanna2 years ago
Community Manager
Hi @8dbzsunme0xv,
Thanks for getting back on this. Some odd stuff happening there. I think this might be a good candidate for the bug report board. The bug report template asks you for more information like your Ally code and details about the issues and there's a team who monitors that board that will see and respond:
@EA_Gunner wrote:
What happens next? Our team will investigate your report and respond with a result. If the report is valid, we will flag it as a new issue and inform the game developers. We could also ask for more details to reproduce your issue.
- EA_Lanna
- 2 years ago
@EA_Lanna wrote:
Hi @8dbzsunme0xv,
Thanks for getting back on this. Some odd stuff happening there. I think this might be a good candidate for the bug report board. The bug report template asks you for more information like your Ally code and details about the issues and there's a team who monitors that board that will see and respond:
@EA_Gunner wrote:
What happens next? Our team will investigate your report and respond with a result. If the report is valid, we will flag it as a new issue and inform the game developers. We could also ask for more details to reproduce your issue.
- EA_Lanna
So what do i do
(CM: Edited to remove the duplicate quote)
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