I Can't Upgrade Captain Ackbar's Home One Capital Ship (Missing blueprints!)

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung 22 Ultra
OS Version Android 13
Ally Code: (Find it here: http://bit.ly/AllyCode ) 471-887-242
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I have bought hyperdrive bundle around April 9th and I have received all characters, ships, and resources. I have started Captain Ackbar's Home One capital ship challenge and completed tier 1 battle. I did not received 15 of Home One ship blueprints from tier 1, therefore I am unable to upgrade my Home One ship and start tier 2 battle.
Steps: How can we find the bug ourselves? You can look at my ships list, included Home One capital ship, and you will find that I have 15 missing blueprints. You will see that I am qualified for tier 2 battle, but I am unable to upgrade my Home One capital ship to two stars because of missing blueprints.
Connection Type Wifi
Please select your region North America
Country Canada

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Please fix my account and give me missing blueprints for my Captain Ackbar's Home One capital ships, so I can start tier 2 battle from challenge (Tue, Wed, and Fri).