Forum Discussion

Anonymous

7 years ago

Approved

I couldn't join last TW because it was not appeared in Guild event page

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? Iphone8 OS Version 11.4 Ally Code: (Find it here: http://bit.ly/AllyCode ) 486-...

bug

CG_MindTricks

EA Staff (Retired)

7 years ago

Hi there,

We couldn't locate your account with the Ally Code you provided, can you double check that please?

Also, do you recall any other additional details which might be connected to this or if you did anything different in the past week?

Thanks.

Anonymous
7 years ago
Approved
Sorry, I wrote wrong my ally code. It is 468-693-481
I didn't do anything different than previous my game playing. I couldn't miss to join it because TW is my favorite event in this game. If you follow my activities in my log file you will see how many days did I online? I believe that game will evaluate my missing items. For this problem, I didn't do anything wrong.
Thanks in advance
Anonymous
7 years ago
Approved
Hi @CG_MindTricks

Did you see my answer below? Is there any progress?
- CG_MindTricks
  EA Staff (Retired)
  7 years ago
  Thanks for the reply. We checked your account and didn't find anything out of the ordinary to help us further. However, we are still investigating this potential issue and if you happen to encounter it again, please let us know.
  
  Thank you.