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TempusAdRedire's avatar
TempusAdRedire
New Veteran
3 years ago
Solved

In-game chat occasionally vanishes

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone 11 OS Version 16.1.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) ...
bug
  • EA_Gunner's avatar
    EA_Gunner
    3 years ago

    We are tracking the issue HERE.

EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
3 years ago

Did you link the account with the web store already?

TempusAdRedire's avatar
TempusAdRedire
New Veteran
3 years ago

Definitely, day 1.  And for what it's worth, I've never had any login issues with it.

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    3 years ago

    Will check if I can find something. Thanks for the details.

    • TempusAdRedire's avatar
      TempusAdRedire
      New Veteran
      3 years ago
      @EA_Gunner Okay, tested it the last few days, and it appears to happen just after getting the free pack from the web store. After I’m logged out of the game, then reconnect, chat is there, but once I “claim” the pack from my inbox, chat vanishes. Not every time, but sometimes.

      Note that I have not tested whether it happens after buying other packs - don’t want to spend for the sake of tracking down a bug 🙂

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