In-game support doesn't answer anymore
Hello, I reached out to the in-game support, because I had a misclick and bought razor shards with crystals. I reached out and at first they answered and said that they can return it as a one-time ...
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The problem is that every time I open my help screen, it's on that ticket and I can't close the ticket or start a new one.. how can I do this?
I have this same issue. I am basically locked out of progressing further in the game. I completed all Emperor Palpatine events, and he is stuck at 55/100 character shards at rank 6. I opened a help ticket two weeks ago, got a single response from “EA Mohammad” and have been ignored ever since. I can’t open a new ticket because the old one is still there from WEEKS ago.
Can anyone please tell me what to do? I can’t progress the game.
