@Xolfie21 Thank you for your report. We are aware of the issue and are investigating.
Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? Android Phone / Android Tablet
OS Version Android 14
Ally Code: (Find it here: http://bit.ly/AllyCode ) 389-575-449
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I achieved the Red (maximum) crate in the current conquest on 29th February 2024 as you can see in the screenshot (I know the screenshot is no real proof, but I wasn't expecting to need to prove anything and just had the screenshot taken for bragging 😉 ). Today conquest ended and I received the rewards in my inbox and it says I achieved 628 points and not the full Red maximum crate and gives me only 65 Shards for Bane as shown in the screenshot. This is wrong and needs to be fixed.
Steps: How can we find the bug ourselves? Once during the current conquest I received the Errorcode 9.0 during collecting the currently achieved rewards, but was successfully able to collect them afterwards. I assume this error is connected to the incorrect amount of codecards he now has recorded for me.
Connection Type Wifi
Please select your region Europe
Country Germany
The missing rewards as described above need to be fixed. I really put effort in unlocking Bane on the first day and now this joy is taken from me.
Me too!
