Forum Discussion

MDannerz's avatar
MDannerz
2 years ago
Solved

Incorrect galactic conquest awards

I reached the red great in galactic conquest. It changed to saying that Max crate had been achieved and I did this with a few days to spare and had been simming for datacrons instead after this.

Today when rewards were posted I received the gold crate rewards and it says I only achieved 626 tickets when I had passed 630 with plenty of time.

Unfortunately I did not take a screenshot of my rewards for proof.

Thanks for your help

bug
  • EA_Gunner's avatar
    EA_Gunner
    2 years ago

    We are currently investigating similar reports on our side. Unfortunately, we are unable to provide you with any compensation. Based on our logs, you collected 626 conquest points.

7 Replies

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 years ago

    We are currently investigating similar reports on our side. Unfortunately, we are unable to provide you with any compensation. Based on our logs, you collected 626 conquest points.

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 years ago

    We are currently investigating similar reports on our side. Unfortunately, we are unable to provide you with any compensation. Based on our logs, you collected 626 conquest points.

  • MDannerz's avatar
    MDannerz
    2 years ago

    Was there an issue with the reward track showing that the max crate had been received even though the number of conquest points was less than 630?

    Cause if I had known I would have had plenty of time to get the extra 4 points needed

  • MDannerz's avatar
    MDannerz
    2 years ago
    @EA_Gunner All good this might just be the push I need to quit the game so I don't waste any more money. Thanks for the quick reply
  • barbarossa5's avatar
    barbarossa5
    Seasoned Ace
    2 years ago
    @EA_Gunner as a hint to the team...

    max-gl-event-currency

    is missing in the metadata configuration. wich is causing the bug

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.25,959 PostsLatest Activity: 2 hours ago