Forum Discussion

John6393's avatar
2 years ago
Solved

Ineligible for gift?

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 11
OS Version 17.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 116149341
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Guild mate is trying to gift me a light speed bundle, and it says I’m ineligible
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United states

I have guild mate who wants me to gift me the raddus light speed bundle and when they try to do it, it says I’m ineligible.  

19 Replies

  • kingmonkey1969's avatar
    kingmonkey1969
    Rising Rookie
    2 years ago

    This may be under investigation, but it is 36 hours since that post, as this is a critical issue for some of us who play the game.  The top of my Fleet Arena has completely changed to the people that were eligible for gifting.  On my account I have bought the Hyperdrive bundle, have bought various packs before, but somehow I am ineligible.

    A post 36 hours ago without any form of update or temporary workaround on this issue is really, really bad customer service 

  • everesee's avatar
    everesee
    2 years ago

    I wouldn't expect much at this state. The weekend is here, and packs will disappear from store after weekend ends. Since I don't expect CG to work over weekend for this issue, we can kiss goodbye to LS bundles.

  • kingmonkey1969's avatar
    kingmonkey1969
    Rising Rookie
    2 years ago

    I was really enjoying the game and trying to be competitive in Fleet, and would have gotten the bundle,  now I am not so sure,  it takes a lot of the fun out of the game for me

  • Is there any intention to have this fixed before the finalizer/raddus events?

  • I'm having the same issue, I can gift a lightspeed bundle but appear to be ineligible to others (being a 9M GP player myself). Please fix this ASAP or prolong the period for buying the bundles until you do... 

  • I have noticed that the people in our guild that are ineligible have the lowest gp in the guild. It also seems to be that way from other people's posts. Has anyone else noticed this?

  • Have we had any update for this issue?? I really need the finalizer bundle and still ineligible for some reason even at lv 85 and have only brought the HDB on my account 🙄

  • indagator's avatar
    indagator
    Seasoned Rookie
    2 years ago

    the same issue, tried to buy Raddus bundle for my guildmate and got this issue



    Account Gurand code 667-786-371

  • Guild mate is trying to gift me a bundle and it says ineligible…. Is this fixed yet?

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.25,344 PostsLatest Activity: 51 minutes ago