Forum Discussion

4 years ago

Solved

infinite loading screen when attempting to access things in the cantina

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? Iphone 12 OS Version 14.8 Ally Code: (Find it here: http://bit.ly/AllyCode ) 27...

bug

KenobiJT
4 years ago
It started on the last day of September and it fixed itself at reset on October 1. Not sure what happened but it was a 24 hour thing. Not sure what messed up but I’m just glad it solved itself. Nothing else seemed to work. Thought I would update you just in case it’s helpful

EA_UltraSlide

EA QV Team

4 years ago

Hi @KenobiJT and sorry to hear that.

When did this start happening for you? Is this still an issue for you?

If you are still facing issues, can you please try changing your connection from Wifi to a data connection. If that still doesn't work for you, can you please try clearing your cache.

KenobiJT
4 years ago
It started on the last day of September and it fixed itself at reset on October 1. Not sure what happened but it was a 24 hour thing. Not sure what messed up but I’m just glad it solved itself. Nothing else seemed to work. Thought I would update you just in case it’s helpful