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Hell8MySoul's avatar
Hell8MySoul
Rising Veteran
6 years ago

Ingame music option

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone 8
OS Version ?
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Music option is turned off in game but Padmé event started today and now keeps playing the music even though option is off
Steps: How can we find the bug ourselves? Select game music as off, close the game and open again.. music playing even though option is off
Connection Type
Please select your region North America
Country England

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone
OS Version Not sure
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Music is turned off in game, but with Padmé event today music keeps playing unless you select music on and off again.. but that only resolves the issue til next time you enter the game
Steps: How can we find the bug ourselves? Have music option off then close the game and open it
Connection Type Mobile
Please select your region North America
Country England

10 Replies

  • This also happens with sounds as well as music for me. Both are set to off, but the sound plays anyway when I restart until I toggle it on and off again. Motorola Droid Play Z
  • Same problem using a Samsung Galaxy Tab S2 running Android 7.0.

    Everytime the game loads, both music and efeects start despite being toggled to off in game settings. I have to toggle each back on, then back off to silence the game.

    This occurs even when the device is set to "Do Not Disturb" mode, silencing all audio.

    Very annoying!

  • shhfiftyfive's avatar
    shhfiftyfive
    6 years ago

    yep. this is a recent bug introduced with the May 1st patch i believe..

    to fix it, i have to toggle on/off the sound option each time i start the game.

    it should be simple to hotfix...

  • Me too... On android.

    Can't understand why music options could be broken by a new character event

  • huskeraj's avatar
    huskeraj
    6 years ago
    Yeah it's getting annoying having to toggle it on then back off again to fix it. Especially when you are flipping between two accounts all day lol. Hope they fix this bug soon.
  • Same issue on Note 5. It is annoying. I have severe migraines and keep the music off for a reason. I keep my screen brightness down so I can continue to enjoy some of the things I love. Please fix this.

  • Exactly the same here, in Australia. This has happened since the update. It’s very embarrassing and inconvenient. Other members of my guild are also experiencing this problem. Please fix ASAP!

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