Forum Discussion

mmulc's avatar
mmulc
2 years ago
Solved

Jedi Cal Event becomes "Currently Unavailable" immediately after unlocking it

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? ipad
OS Version 17.3 & previous (bug remains consistent after updating to absolute latest OS ver 17.3)
Ally Code: (Find it here: http://bit.ly/AllyCode ) 188-111-599
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Jedi Cal Event becomes "Currently Unavailable" immediately upon unlocking it please see screenshots
Steps: How can we find the bug ourselves? please see screenshots
Connection Type Wifi
Please select your region North America
Country usa

‌

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? ipad
OS Version latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 188-111-599
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Jedi Cal Event becomes "Currently Unavailable" immediately upon unlocking it please see screenshots
Steps: How can we find the bug ourselves? please see screenshots
Connection Type Wifi
Please select your region North America
Country usa

‌

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? ipad
OS Version latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 188-111-599
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Jedi Cal Event becomes "Currently Unavailable" immediately upon unlocking it please see screenshots
Steps: How can we find the bug ourselves? please see screenshots
Connection Type Wifi
Please select your region North America
Country usa

‌

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? ipad
OS Version latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 188-111-599
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Jedi Cal Event becomes "Currently Unavailable" immediately upon unlocking it please see screenshots
Steps: How can we find the bug ourselves? please see screenshots
Connection Type Wifi
Please select your region North America
Country usa

‌

hey @EA_Gunner 

I just completed the last requirement for Jedi Cal's journey, got a congratulations banner  & 5 bonus omicrons -- but when trying to play -- the game is suddenly saying its "Currently Unavailable" -- please see screenshots.

*note: i've already restarted & logged back in -- no difference.

i've already fully deleted the game along with its preferences & reinstalled from fresh apple app store download -- no difference. the event stays "Currently Unavailable" now that i've finally unlocked it.

so... what's up?

bug

7 Replies

  • mmulc's avatar
    mmulc
    2 years ago

    adding additional screenshots 

    dont know why this would impact anything, but my guild is currently playing ROTE & this is what's presently happening with the Jedi Cal bonus level.

  • mmulc's avatar
    mmulc
    2 years ago

    @EA_Gunner 

    getting weird run around from in game Help, telling me to post here when they already know i have.last message sounded alot like they don't care about how much this impacts the time & money given to the company that pays them. i do not understand how or why not helping & ignoring benefits them. i will give them another half day to respond, after that i will post screenshots of their responses that are pretty damming & completely take this VERY SPECIFIC ISSUE as wide as humanly possible. AS OF RIGHT NOW THIS IS AN OPEN & SHUT EXAMPLE OF ANOTHER OUTRAGEOUS & BLATANT RIPOFF COMING OUT OF EA WITH NO POSSIBLE BENEFIT OR GAIN TO COME TO EA OR THOSE RESPONSIBLE FOR REMEDIATING THEIR CONSUMER ISSUES.

  • ChristophIV's avatar
    ChristophIV
    Hero+
    2 years ago
    @mmulc The JKCK event is time limited. It last ran 93 days ago, after a gap of 118 days. The next run hasn't been announced yet.
  • mmulc's avatar
    mmulc
    2 years ago

    @ChristophIV thanks for sharing this insight. Even though IN GAME HELP is convinced its a bug, you probably know more than they do. 

    Nonetheless, if what you're saying is correct, IT IS APPALLING IT IS NOT MENTIONED ANY PLACE OR ANY WHERE. Ive been pumping kyro into JKCK pre reqs and bought a bunch of shard packs specific to "unlocking" his journey not that long ago (way less than 3 months ago)... why would they hide/obscure what you're saying to the point in game help doesn't even know, let alone everyone else chasing like me? if true, knowing this would have COMPLETELY changed everything ive been doing for months. if true, why would they not just put a basic countdown to when it opens again -- "when" is definitely on a some internal CG forecast calendar already.  Why place the JKCK "journey" on the same teir as CLS & Chimaera -- no other tier III journey has  limitations on availability. if true it is an open & shut case of false advertising & marketing deception... why did EA not learn from the other deception & transparency lawsuits its lost around this game?  if true, I ABSOLUTELY FEEL HUSTLED & ANGRY.

    @EA_Gunner  IS IT TRUE? if so it is hard to think of a more overwhelming example of a ripoff to burn good customers for no good reason other than to burn good customers. 

    Below; after MANY back & forths cross checking with their other co-workers; is a screenshot of IN GAME HELP calling it a bug

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 years ago
    @mmulc Follow the announcements on the official forum and read inbox messages in the game. The studio creates announcements and lets players know when the next event will be available.

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