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EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
4 years ago

Jedi Master Kenobi event crash report investigation (log request)

Hi all,   The team is currently looking into the possibility of crashing issues in the Jedi Master Kenobi event. We are having difficulty reproducing the reported crashes, so all information prov...
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EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
4 years ago
Hi @vakolchin,

Can you also provide the requested additional information, please?
vakolchin's avatar
vakolchin
4 years ago

@EA_HighCommandDear support, I was checking for the game crush logs but there are no any with keyword like "star, wars , galaxy, heroes", is there any other specific files to look for to get this crush report?

  • albalfer1's avatar
    albalfer1
    4 years ago
    @vakolchin my crash reports where named "bv-2022-01-01-005936.ips" and "bv-2022-01-01-010654.ips"
    I hope this helps.
    BR,

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